Become part of Arizona Community Physicians (ACP), Arizona’s largest and most successful physician-owned medical group. ACP is a patient-centered organization consisting of approximately 900 employees. Our group includes 170 providers in the specialties of family medicine, internal medicine, geriatrics, pediatrics, endocrinology, rheumatology, dermatology, and gynecology. We are located in 58 locations of varying sizes in Tucson, Oro Valley and Green Valley. Our dynamic group offers lots of opportunities for professional growth and personal satisfaction.
Our Billing Department is currently seeking qualified candidates to join our collaborative team in delivering excellence in Patient Collection. Our Billing Department is a large team with over thirty members and we currently have a full-time position available. This position is located in our Executive Central Business Office where employees enjoy a casual and professional work environment.
Responsible for the integrity, accuracy, and timeliness of patient account collections. Provide quality customer service with patient interactions. Communicates with patient’s in a clear and professional manner to assist them with their questions and to resolve delinquent obligations. Ensures efficiency in patient collection processes in order to maximize net revenues. Provides outstanding customer service to both patients and staff. Under direct supervision, responsible for timely follow-up with patients in the collection of patient balances. Demonstrates thorough knowledge of ACP policy and procedure in coordinating business office activities. Maintains up-to-date resource manuals and related materials. Ensures integrity, confidentiality and security of patient records. Assists Site Coordinators in patient balance issues.
Skills / Requirements
Minimum of high school diploma or equivalent. At least two years’ experience in billing and collections and at least four years’ experience in reimbursement. Works with minimal supervision to resolve issues. Ability to follow through on assigned tasks.
To apply for this job email your resume and cover letter (if applicable) to firstname.lastname@example.org